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FAQ

1. Is the helmet safe?

FEND is designed to exceed US CPSC and European EN1078 bicycle safety standards. 

2. How does the helmet stay secure on the head? 

First, the helmet clicks into place to inform the user it is fully open. While the user is wearing the helmet, the adjustable chin straps keep it securely in place.

3. How do I know my size? 

Using a flexible measuring tape, wrap around your head just above your eyebrows. Our S/M size is 54cm-58cm and the L/XL is 58cm-62cm. For example, if your head measurement is 59cm, then you would choose L/XL. There is also an internal fit adjuster for added comfort. 

4. How is the helmet breathable?

FEND is designed with 6 streamlined vents to allow for maximum air flow to the head which will minimize overheating.

5. What is the return policy?

If you are not satisfied with the helmet, please contact us as soon as possible at contact@fendhelmet.com with your order number. Once the order is approved for return, we will send detailed instructions on how to return the product. 

US Returns: Once the return request is approved we will send a prepaid shipping label.

International Returns: Customers will be responsible for return shipping costs. We recommend shipping with insurance and keeping all paperwork until the return is processed.

 

 

Sizing Chart
Using a flexible measuring tape, wrap around your head just above your eyebrows.
Or grab an iPhone cable and measure against a straight ruler.
We recommend ordering the S/M if you are on the cusp of 58cm.
 
If you do not have a ruler, you can print one here.
Let us know if you have any questions - contact@fendhelmet.com